Using O'Shop’s website and services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our service
KEEP IN MIND THAT WE ARE VERIFIED RESELLER OF ALL PRODUCTS WE ARE SELLING.
WHEN IT COMES TO FIVEM PRODUCTS, ONCE PROCESSED, WE ARE NOT ABLE TO REFUND/CANCEL IT EVEN IF YOU ORDERED A WRONG ITEM, SO PLEASE BE MINDFUL.
HOWEVER, INVALID KEYS ARE REPLACEABLE, BUT IT ALWAYS DEPENDS ON THE SUPPLIER'S DECISION.
ANY USER ISSUE IS NOT REPLACEABLE AND REFUNDABLE.
VOUCH IS ALSO A MUST. NO VOUCH = NO REPLACEMENT.
VOUCH SHOULD BE DONE WITHIN 12 HOURS UPON RECEIVING THE PRODUCTS. FAILURE TO COMPLY RESULTS TO VOIDED WARRANTY.
ROCKSTAR ACCOUNTS ARE ONLY COVERED BY 2 HOURS WARRANTY.
WE ADVISED THAT YOU CHANGE THE EMAIL OF THE ROCKSTAR ACCOUNTS IN THE WEBSITE BECAUSE WE DO NOT CONTROL THE STABILITY OF THOSE TEMPORARY ROCKSTAR ACCOUNTS.
BEST THING TO DO IS, CREATE A TICKET AND WAIT FOR A STAFF TO HANDLE YOUR INQUIRIES.
Warranty coverage is only valid when support has been contacted first. Leaving feedback before doing so may void your warranty.